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Privacy & Security Policy & Payment Details
www.Trang-Travel.com is committed to protecting your privacy and keeping your personal details secure.
Privacy:
Personal details that are given to us will remain confidential and will never be given to a third party.
Program change:
All www.www.Trang-Travel.com tours are pre-arranged packages and no individual program changes or modifications can be made. www.www.trang-travel.com reserves the right to rearrange the order of any tour itinerary, to cancel or to substitute elements of any plan without notice when local conditions force such changes.
Security:
We don't store the customer's credit card. Everytime when your reservation is hold, notification e-mail will be sent with the payment link which direct you to the secure payment gateway. Your reservation's status will be confirm when we receive your payment. This scrambled data cannot be read as the information travels directly to our secure server.
Cancellation policy
We do not charge a cancellation fee for the services that have not been confirmed. However, once your booking has been confirmed, you are subject to the cancellation policies detailed below. The cancellation policy applies to all bookings unless the travel services you have booked has different terms and conditions to those stated below. Any policies dictated by the our supplier will always take precedence over the policy stated here. If the requested policies are different, you will be informed in your confirmation email. Please review all cancellation policies that apply, as well as fees that you may incur as a result of a cancellation. Refunds can take up to 10-15 Days
If you cancel:
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| +21 Days |
before requested arrival date: |
There is no cancellation fee. |
| 21 - 14 Days |
before requested arrival date: |
There is a 5% administration charge. |
| 13 - 7 Days |
before requested arrival date: |
There is a 10% administration charge. |
| 6 - 1 Days |
before requested arrival date: |
There is a 20% administration charge. |
| No Show |
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No refund |
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To cancel your reservation, you must do one of the following:
Cancel by sending us an e-mail with the word "CANCEL" in the subject line and quoting your booking ID e.g. ID123485 if you have one. If you do not have a booking ID, please send the product name, location, guest name and relevant dates.
Disclaimer
Maps, hotel information and travel guides provided by www.www.trang-travel.com are intended for planning purposes only. This data is provided to you "as is" and you agree to use it at your own risk. www.www.trang-travel.com makes no guarantees or representations regarding content quality, accuracy or reliability.
www.www.trang-travel.com accepts no responsibility and cannot be held liable for any claim, demand or action, alleging any loss, injury or damages, direct or indirect, which may result from the use of the information.
All content remains solely the intellectual property of www.www.trang-travel.com and is protected by copyright. All content is owned, held or licensed by www.www.trang-travel.com and may not be used without written permission from www.www.trang-travel.com Any commercial use of the content, without the written permission of www.www.trang-travel.com, is strictly prohibited.
Bank Account Detail:
Please to transfer through our bank account as fllowing:
| Bank: |
Siam Commercial Bank (Chaofa Branch) |
| Bank Address: |
46/2 Chaofa A. Muang, Phuket Thailand 83000 |
| Account Name |
Rachada Srepaotong |
| Account Number: |
633-2-36741-7 |
| Swife code: |
SICOTHBK |
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